---
title: Customer Health Scoring Course - Skills for the Next Level of Mastery
description: Level up your analytic skills and become more proactive in day-to-day work. Course built from deep-dive interviews with 80+ customer success professionals
image: https://try.revos.ai/hubfs/iMac%20-%2037-3.png
---

[![logo-white](https://try.revos.ai/hs-fs/hubfs/logo-white.png?width=200&height=37&name=logo-white.png "logo-white")](https://www.revos.ai/)

# **Practical Course: Customer Health Scoring ****(****including Template)**

Built from deep-dive interviews with **over 80 customer success professionals** and over **200 comments and improvements**.   
Level up your analytical skills and become more proactive in day-to-day work. 

 

[Buy access - $250](https://book.stripe.com/cN23cr4UM34qb84dQW)

100%  money-back guarantee for all orders within 14 days.   
Book FULL LIFETIME ACCESS. 

![Practical Course: Customer Health Scoring ](https://try.revos.ai/hs-fs/hubfs/iMac%20-%2035.png?width=1200&height=1200&name=iMac%20-%2035.png "Practical Course: Customer Health Scoring ")

## **What you'll get**

• Ready-to-use customer health score template (version 4 with new features) for Google Sheets and Microsoft Excel with customizable formulas

• 3 hours of video content in short blocks explaining various aspects of Customer Health Scoring

• 2 case studies with real-life examples of customer health scores inclusive of actual formulas and thresholds

• 1 hour of Q&A live session with the expert

• Support via e-mail & Slack

[Get On-Demand course](https://book.stripe.com/cN23cr4UM34qb84dQW)

## **What You'll Learn**

Start Your Mastery in Customer Success Now

1.**Fundamental principles** of Customer Health Scoring used by the most innovative companies in the world

2. Discover four main pillars of Customer Health Score: **product usage**, **support scoring**, **sentiment, customer advocacy**

3. Overview of the **30 crucial metrics** for customer success for data-driven decisions (MAU, DAU, WAU, Net Promoter Score, activation trigger(s) / TTV, open tickets, SLA violations, time to the first reaction / full resolution, Customer Success Management Sentiment and many other)

4. The **primary formulas** for customer health scoring include weighted average, point-based sum, downscaling, etc.

5. Practical **advice and example setup of objects, fields, and pipeline** of your Salesforce or HubSpot CRM system for efficient CSM without additional tooling

## **The Most Innovative Companies Using Our Customer Health Score Template**

![Company's logo who use Customer Health Score Template ](https://try.revos.ai/hubfs/logos%20for%20course.png "Company's logo who use Customer Health Score Template ")

![review11](https://try.revos.ai/hubfs/review11.png "review11")

![review2](https://try.revos.ai/hubfs/review2.png "review2")

## **About the Tutor**

Founder and CEO of RevOS.ai, serial entrepreneur, sales, customer success, and revenue leader

- founded & leader of elastic.io (exited to mVISE AG in 2021)
- Building & leading successful teams (50+ FTEs) in Germany, Europe, and United States
- Complex selling, customer success, and expansion of 7-digit B2B into medium and large companies in DE, EU, and USA
- Strategic product and portfolio management aligned with Go-to-Market strategy

Worked with the world's best companies like Deutsche Telekom, DHL, AppDirect, Talend, Mambu, mVISE AG. Experienced hacker, product owner, agile evangelist, and speaker at international conferences.

 

![renat zybayrov](https://try.revos.ai/hs-fs/hubfs/image.png?width=320&height=320&name=image.png "renat zybayrov")

**Renat Zubayrov**

Sales and Revenue Leader, Business Consultant

## **Values of a Customer Health Scoring Course**

### Level Up Your Skills in Reducing Customer Churn and Increasing LTV and Revenue

**1. Customer Success Managers (CSM) - Customer Success Management:**

- Gain a deeper understanding of customer behavior and engagement 
- Improve customer retention and reduce churn
- Optimize customer journeys to improve satisfaction and loyalty
- Increase customer lifetime value and customer success
- Impact on the company: improved revenue and customer satisfaction

**2. Sales Managers:**

- Learn how to identify and capitalize on upsell and cross-sell opportunities
- Improve communication and relationships with customers
- Better understand customer needs and pain points
- Identify potential risks and proactively address them
- Impact on the company: increased sales and revenue

3. Data Analysts:

- Gain hands-on experience with customer data analytics and metrics
- Develop skills in predictive modeling and data visualization
- Analyze customer behavior and engagement to identify trends and opportunities
- Inform decision-making for customer success strategies
- Impact on the company: improved data-driven decision-making and customer success

**4. Business Owners/Entrepreneurs:**

- Develop a deeper understanding of customer behavior and engagement
- Optimize customer journeys and improve retention and loyalty
- Identify opportunities for revenue growth and customer acquisition
- Improve brand reputation and customer satisfaction
- Impact on the company: improved revenue, profitability, and customer satisfaction.

## By improving customer success strategies and positively impacting the company's bottom line, employees who have taken the course may be more likely to receive promotions, salary increases, and bonuses.

**Implement customer health score today and make a data-driven decision for growth.**

**Buy a whole video course with live support only for $250**

 

[Buy the full-level program](https://book.stripe.com/cN23cr4UM34qb84dQW)

[Ask about the course](mailto:info@revos.ai)

[![logo-white](https://try.revos.ai/hs-fs/hubfs/logo-white.png?width=200&height=37&name=logo-white.png "logo-white")](https://www.revos.ai/)

Integrated revenue data and process automation brings the sales, marketing and success teams together to hit their goals and grow faster.

© 2022 RevOS GmbH, All rights reserved.

<https://www.linkedin.com/company/revos-ai/> [mailto:info@revos.ai](mailto:info@revos.ai)

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